Shipping Policy

THANK YOU FOR VISITING AND SHOPPING AT SIMPLY SMOKIN’ SMOKE SHOP. FOLLOWING ARE THE TERMS AND CONDITIONS THAT CONSTITUTE OUR DOMESTIC SHIPPING POLICY.

SHIPMENT PROCESSING TIME

ALL ORDERS ARE PROCESSED WITHIN 2-3 BUSINESS DAYS. ORDERS ARE NOT SHIPPED OR DELIVERED ON WEEKENDS OR HOLIDAYS.

IF WE ARE EXPERIENCING A HIGH VOLUME OF ORDERS, SHIPMENTS MAY BE DELAYED BY A FEW DAYS. PLEASE ALLOW ADDITIONAL DAYS IN TRANSIT FOR DELIVERY. IF THERE WILL BE A SIGNIFICANT DELAY IN SHIPMENT OF YOUR ORDER, WE WILL CONTACT YOU VIA EMAIL OR TELEPHONE.

SHIPPING RATES & DELIVERY ESTIMATES

SHIPPING CHARGES ARE A FLAT RATE OF $7 PER ORDER, UNLESS OTHERWISE STATED. ONCE YOUR ORDER SHIPS, YOU WILL BE EMAILED A TRACKING NUMBER WHEREBY YOU CAN TRACK YOUR SPECIFIC PACKAGES DELIVERY DATE.

SHIPMENT TO P.O. BOXES

SIMPLY SMOKIN’ SHIPS TO ADDRESSES WITHIN THE U.S., U.S. TERRITORIES, AND U.S. POST OFFICE BOX ADDRESSES.

SHIPMENT CONFIRMATION & ORDER TRACKING

YOU WILL RECEIVE A SHIPMENT CONFIRMATION EMAIL ONCE YOUR ORDER HAS SHIPPED CONTAINING YOUR TRACKING NUMBER(S). THE TRACKING NUMBER WILL BE ACTIVE WITHIN 24 HOURS.

DAMAGES

SIMPLY SMOKIN’ IS NOT LIABLE FOR ANY PRODUCTS DAMAGED OR LOST DURING SHIPPING. IF YOU RECEIVED YOUR ORDER DAMAGED, PLEASE CONTACT THE SHIPMENT CARRIER TO FILE A CLAIM.

PLEASE SAVE ALL PACKAGING MATERIALS AND DAMAGED GOODS BEFORE FILING A CLAIM.